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Thu, 2 Jan 2020 10:51:37 +0000
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Dear Members,

Some members have for various reasons not received the Welcome and Access emails from CIGNA.
Although you have not received the welcome email, you can still activate your profile and access your membership card through the activation link https://www.cignahealthbenefits.com/en/plan-members<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cignahealthbenefits.com%2Fen%2Fplan-members&data=02%7C01%7C%7C1ccfdcd2c9a04f8f528e08d78ac0a1a9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637130432251460769&sdata=NPdr05Gbcq1epA1exLY1CDJ8LJhTmj%2BuTzO1kdKVXa8%3D&reserved=0>.  Please note that your reference number is composed of:
 477/WFP Index Number
476/ IFAD Index Number
480/ FAO Index number
You should include 0 (zeros) when these are part of your index number
Members should receive their plastic membership cards and benefits guide by 15 January 2020
For any hospital admissions , you can reach Cigna via telephone as of 1st January 2020 as follows:
 Telephone: +32 3 2931842
Toll free line (Italy only): 800 19 46 66
Skype app: Look for contact "Cigna Health Benefits" and place a regular call
 For any issue before 1 January, you may contact Cigna at the following email address [log in to unmask]<mailto:[log in to unmask]>.
We wish you and your families a Happy and Healthy 2020.
The FFOA office will re-open on 7th January 2020
Regards,
Edward Seidler
President, FFOA


From: FFOA<mailto:[log in to unmask]>
Sent: 09 December 2019 12:12
To: [log in to unmask] ([log in to unmask])<mailto:[log in to unmask]>
Cc: 'Edward Seidler'<mailto:[log in to unmask]>
Subject: FFOA: News Flash 34 Errors in Name on CIGNA Medical Card



                                   NEWSFLASH 34- Errors on CIGNA Card

FAO retirees that may receive an e-card or a plastic medical card from CIGNA  with incorrect names or spelling should email [log in to unmask]<mailto:[log in to unmask]> to give them the correct name...CIGNA is not the right party to correct the name as it is the Agency which gives CIGNA the names.

WFP retirees should contact [log in to unmask]<mailto:[log in to unmask]> and
IFAD retirees should contact IFAD HR Department  ([log in to unmask]<mailto:[log in to unmask]>) if names on the card are incorrect.

FFOA Secretariat


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