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Wed, 12 Feb 2020 12:58:00 +0000
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Newsflash 35
CIGNA MEDICAL INSURANCE CARDS- UPDATE

Cigna has sent medical insurance cards out to most members. The names on the cards have however been incorrect in some cases, especially for spouses. The names CIGNA has used are given by the 3 Organizations to Cigna. If the cards need to be corrected members should email or write to their Organizations as follows:
FAO- [log in to unmask]<mailto:[log in to unmask]>
IFAD- [log in to unmask]<mailto:[log in to unmask]>
WFP- [log in to unmask]<mailto:[log in to unmask]>
Indicating what the correct name should be. You are advised to attach a copy of ID or passport of the person for whom data needs to be updated

If members have not received their Cigna Insurance Cards by now, please send an email to [log in to unmask]<mailto:[log in to unmask]> . You should include your personal reference number ( which is your organisation's 3 digit code followed by your index number) in the subject line of the email. You should also confirm your postal address to CIGNA so cards are dispatched to current addresses.
The Organizations 3 digit codes are
FAO- 480/ index number
IFAD- 476/ index number
WFP- 477/ Index number

A revised and updated Cigna Benefits Guide is under preparation and will be available shortly.
Regards,
FFOA Secretariat




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