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Mon, 9 Mar 2020 12:10:09 +0000
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Dear Members,



1.  The CIGNA office in FAO will be closed on Thursday 12th and Friday 13th March

2.  The CIGNA office in WFP will be closed from Wednesday to Friday (11-13th March)



We are presently unsure of the opening days next week as it depends on Agency responses to the Covid 19 virus



CIGNA normal operating days:

FAO: 8.30a.m. to 12.30 sharp ( D 337)

Monday, Wednesday, Thursday and Friday .. Claims assistance etc ( Valeria)

Tuesday.. Nurse/Clinic Case Manager... to discuss treatments, coverage, hospitalizations etc and not claims... ( Solange)



WFP: 14.30 pm. to 17.00 hrs ( 5R 97)

Monday, Tuesday and Thursday.. Claims assistance.. ( Valeria)

Wednesday... Case Manager/Nurse.. medical cases/coverage, guarantee of payment, hospitalization etc ( Solange)



IFAD: 2 pm to 5 pm (C212)

Wednesday only

Claims assistance - Valeria - 2nd, 3rd, 4th Wednesday of the month

1st Wednesday : case Manager Nurse  ( Solange)



Appointments are recommended to see the Cigna staff so as to avoid long waits and queues:

Toll free Italy: 800 19 46 66

Toll number worldwide : + 32 3 293 1842

Email : [log in to unmask]<mailto:[log in to unmask]>



Keep safe and well



FFOA Secretariat



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