Dear Members,
FFOA has been informed by FAO Social Security of the following event that has been organised for FAO staff and retirees for those insured under the BMIP and MMBP Health Insurance policies; since IFAD has a similar Plan this presentation will be useful for IFAD retirees.
Cigna Presentation to FAO staff and retirees
Attention all BMIP/MMBP and MICS participants – want to know more about your health plan with Cigna?
FAO Social Security (CSHS) and Cigna will be holding informational sessions on your BMIP/MMBP and MICS health plans, including Cigna Global Telehealth on 5 October at 3:00 pm (English with French and Spanish translations) and 6 October at 10:00 am (English only).
At the sessions, Cigna will provide you with relevant information on your health plan, how to claim through Cigna’s portal and app, how/when medical cases and claims are reviewed by their medical board, how to reach us, how to request a guarantee of payment for medical treatment, where to find information about your medical benefits, and how to search a provider in Cigna’s network. Of course, there will also be time for you to ask any other questions.
Beyond the above features, you will learn a lot more about Cigna Global Telehealth and how to download the app and how to schedule a consultation with a licensed doctor. Note that this service is available to all BMIP/MMBP and MICS insured plan members and their eligible family members and allows members to talk to doctors anytime, anywhere, free of charge. If you plan on joining the interactive session, please bring your smartphone, your Cigna personal reference number and your Cigna password to access the Cigna Wellbeing app and follow along. Once you are up and running, Telehealth is only a few clicks away when you really need it!
In case you can’t make the sessions, don’t worry! The presentation slides will be available in English, French, Spanish, Arabic, and Italian in a follow-up email together with the recording of the session.
Connect to the meeting by clicking on the links below:
Tuesday 5 October 03:00 PM CEST (Rome Time)
(English, French and Spanish)
Click here to join the 5 October meeting.
A recording will be made available afterwards. <https://s1325061471.t.en25.com/e/er?utm_campaign=im0476_plan_member_presentation_invitation_langbar&utm_medium=email&utm_source=Eloqua&s=1325061471&lid=8365&elqTrackId=97ec261cdcde4f138f276d404ce4da29&elq=6bda4a9533e24b68bf44e22d0ef24237&elqaid=6877&elqat=1>
Wednesday 6 October 10:00 AM CEST Rome Time
(English only)
Click here to join the 6 October meeting.
A recording will be made available afterwards.<https://s1325061471.t.en25.com/e/er?utm_campaign=im0476_plan_member_presentation_invitation_langbar&utm_medium=email&utm_source=Eloqua&s=1325061471&lid=8364&elqTrackId=d19badb377ec41ce8946811f20d7ef55&elq=6bda4a9533e24b68bf44e22d0ef24237&elqaid=6877&elqat=1>
Satisfaction Survey on the way! Keep an eye out in your emails!
In addition, after almost two years of Cigna administering the BMIP/MMBP plan, CSHS, in collaboration with Cigna, will launch an overall satisfaction survey on 27 September, which will be open until 18 October. This will allow CSHS to get participant’s feedback on Cigna’s BMIP/MMBP performance, which is vital to holding Cigna accountable and improving the BMIP/MMBP plan in the future. Please take part in this survey! Your opinion matters greatly!
Best regards,
FFOA Secretariat
########################################################################
To unsubscribe from the FFOA4engWORLD-L list, click the following link:
https://listserv.fao.org/scripts/wa-fao.exe?SUBED1=FFOA4engWORLD-L&A=1
|