Dear Members,

 

Some members have for various reasons not received the Welcome and Access emails from CIGNA.

Although you have not received the welcome email, you can still activate your profile and access your membership card through the activation link https://www.cignahealthbenefits.com/en/plan-members.  Please note that your reference number is composed of:

 477/WFP Index Number

476/ IFAD Index Number

480/ FAO Index number

You should include 0 (zeros) when these are part of your index number

Members should receive their plastic membership cards and benefits guide by 15 January 2020

For any hospital admissions , you can reach Cigna via telephone as of 1st January 2020 as follows:

 Telephone: +32 3 2931842

Toll free line (Italy only): 800 19 46 66

Skype app: Look for contact “Cigna Health Benefits” and place a regular call

 For any issue before 1 January, you may contact Cigna at the following email address [log in to unmask].

We wish you and your families a Happy and Healthy 2020.

The FFOA office will re-open on 7th January 2020

Regards,

Edward Seidler

President, FFOA

 

 

From: FFOA
Sent: 09 December 2019 12:12
To: [log in to unmask] ([log in to unmask])
Cc: 'Edward Seidler'
Subject: FFOA: News Flash 34 Errors in Name on CIGNA Medical Card

 

 

 

                                   NEWSFLASH 34- Errors on CIGNA Card

 

FAO retirees that may receive an e-card or a plastic medical card from CIGNA  with incorrect names or spelling should email [log in to unmask] to give them the correct name...CIGNA is not the right party to correct the name as it is the Agency which gives CIGNA the names.

 

WFP retirees should contact [log in to unmask] and

IFAD retirees should contact IFAD HR Department  ([log in to unmask]) if names on the card are incorrect.

 

FFOA Secretariat

 



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