Subject: FFOA NEWSFLASH 55 - UPDATE RBA SERVICES and ACCESS



Dear Members,

We hope that you are keeping well and a litlle more relaxed following the slight easing of lockdown regulations.

Further to Flash 54, we would like to inform you that FAO, WFP and IFAD Hqs and related services will be closed to outside visitors and retirees until at least the end of May. WFP and FAO  have a limited skeleton staff on the premises from 18th May until the end of May whilst IFAD will only have essential staff as of 26th May. No visitors or retirees will have access to the Agencies.

Following requests of some members we can inform you of the following contact details:



1) Banks  can be contacted by telehone or email only.

Banca Intesa: email: [log in to unmask]
                             telephones: 06-571 73732/6

 Banca Sondrio: emails: [log in to unmask] OR [log in to unmask]

                             telephones: 06-574 1006/ 06-571 7191

UNFCU: email: [log in to unmask]

                telephones: 06-570 50030/5

                Toll free landline: 800-873-904



2) Cigna:  no shipments are going to be made as FAO Headquarters and services will not be accessible to retirees and visitors. There is no way to leave paper claims in the boxes inside FAO premises.

Paper claims should be then posted directly to the official address:

Cigna, P.O. Box 69, 2140 Antwerpen, Belgium



Alternatively, claims can be submitted online:

-      via Cigna Health Benefits app available for tablets and smartphones

-      via www.cignahealthbenefits.com<http://www.cignahealthbenefits.com/> website



3) Insurance  De Besi - Di Giacomo Spa

    email: [log in to unmask]

    Telephone: 06-3608391



4) CWT:  ticket bookings: [log in to unmask]<mailto:[log in to unmask]>

                   Telephone +39-06-82075379

                   24 Hour Emergency Service Center:  06-82075812.



Some of our members have enquired about receiving Certificates of Entitlement ( CE) from the UN Pension Fund which normally are received in May. For those who are unable to receive and sign these because they are absent from their addresses, one is reminded that one normally has 3 months to sign, complete and return these. Often a 2nd form is sent if the first one is not received. Pension entitlements will not be stopped for at least 9 months for no receipt by the Fund of completed Certificates of Entitlement.



FFOA will continue issuing updates as and when changes occur.

Stay safe and well,



FFOA Secretariat




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